– E-commerce feature available soon –
Shipping and Delivery Information
Orders made are processed for delivery on business days only (Monday to Friday, excluding Public Holidays) within 3-7 business days from the order’s date. We use J&T as our standard delivery courier, we are not liable for any delays on the courier’s end.
This Exchange policy is only applicable for Ajinomoto Smart Cooking online store.
For exchange, please reach out to our customer service of Smart Cooking Website via email with your order number and information provided on the affected item within 7 days of receiving the goods.
Exchange of Products can be arranged under the following reasons:
*Please be informed that we do not offer a refund, only exchange of product is applicable if any of the above situation happens.
Exchange of Products is not eligible if:
If you return or cancel part of an order that was paid with coupon/voucher, the coupon/voucher will become invalid and will not be restored.
Ajinomoto (Malaysia) Berhad reserves the right to deny a refund or exchange if the product(s) does not meet the Return Policy requirements above.