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What is e-Invoice?

An e-Invoice is a digital representation of a transaction between a supplier and a buyer (registered Ajinomoto Malaysia Berhad customer via www.smartcooking.com.my), which requires verification from the Inland Revenue Board of Malaysia (IRBM) before being issued to customers. It includes essential details such as the supplier’s and buyer’s information, item descriptions, quantities, prices (before tax), taxes, and total amount. These records capture transaction data crucial for business operations.

In the context of Ajinomoto Malaysia Berhad, the implementation of the e-Invoice initiative is to replace printed bills with electronic invoices in PDF format. This includes a variety of documents such as sales invoices, Consumer Connection Charges (CSP), processing fees, credit notes, debit notes, and refund notes.

According to the IRBM, the e-Invoice offers several benefits, including enhanced business efficiency, reduced manual effort and human errors, streamlined tax filing, and digitised tax and financial reporting. For more information about e-Invoices, please visit the IRBM website at www.hasil.gov.my/en/e-invoiceAn e-Invoice is a digital representation of a transaction between a supplier and a buyer (registered Ajinomoto Malaysia Berhad customer via www.smartcooking.com.my), which requires verification from the Inland Revenue Board of Malaysia (IRBM) before being issued to customers. It includes essential details such as the supplier’s and buyer’s information, item descriptions, quantities, prices (before tax), taxes, and total amount. These records capture transaction data crucial for business operations.

In the context of Ajinomoto Malaysia Berhad, the implementation of the e-Invoice initiative is to replace printed bills with electronic invoices in PDF format. This includes a variety of documents such as sales invoices, Consumer Connection Charges (CSP), processing fees, credit notes, debit notes, and refund notes.According to the IRBM, the e-Invoice offers several benefits, including enhanced business efficiency, reduced manual effort and human errors, streamlined tax filing, and digitised tax and financial reporting. For more information about e-Invoices, please visit the IRBM website at www.hasil.gov.my/en/e-invoice

Who needs to register for e-Invoice?

All registered smartcooking.com.my customers with active accounts can request for e-Invoice. An account is considered active if it regularly engages in transactions with smartcooking.com.my and has made a purchase. Customers must select the type of account for registration, which is categorised as follows:

  • Individual: A registered smartcooking.com.my customer with an account under their personal identification, such as MyKad, Army ID, Police ID, or passport.
  • Organisation: Includes companies, societies, enterprises, and other entities registered with the Registration of Societies (ROS) or the Registration of Companies (ROC).
  • Government: Comprises both federal and state government entities.

How can I register for e-Invoice and how long does the process take for a successful e-Invoice registration?

To request your e-Invoice, customers submit the form on www.smartcooking.com.my within 3 days (72 hours) from the order date. 

Please note that the processing of e-Invoice documents will begin only after all required information and necessary documents are fully submitted. Incomplete submissions may cause delays.

The e-invoice is expected to be emailed to the customer within 7 to 10 business days.

What information and documents are required for registration?

In accordance with regulations established by the Inland Revenue Board of Malaysia (IRBM), registered Ajinomoto Malaysia Berhad customers wishing to enrol in the e-Invoice system must provide the following information:

Note:

i. Individual: Refers to a registered Ajinomoto Malaysia Berhad customer with an account using an identification document such as MyKad, Army ID, Police ID, or passport.

ii. Organisation: Includes companies, societies, enterprises, and other entities registered with the Registration of Societies (ROS) or the Registration of Companies (ROC).

iii. Please ensure that the email address and contact number provided are accurate and accessible to both Ajinomoto Malaysia Berhad and the IRBM.

How can I obtain my Tax Identification Number (TIN) and Tax Return Form for e-invoice registration?

Tax Identification Number (TIN) and Tax Return Form can be obtained through:

  • MyTax Portal at mytax.hasil.gov.my
  • HASiL Live chat
  • HASiL Care Line at 03-8911 1000
  • Visit the nearest HASiL branch

What security measures are in place to protect my data and transactions?

We prioritize the security and confidentiality of your information. Our e-Invoice registration platform is equipped with strong security measures to protect your data from unauthorized access or breaches.

Where can I find additional resources or contact support for further assistance?